Datenschutzerklärung

 

PRIVACY POLICY

This Privacy Policy explains what personal and other information is collected by Lexus Owners Club Europe (part of Autoclubs International, a company registered in England and Wales with number 5933252 and its registered office at 96 Castle Ln W, Bournemouth BH9 3JU) United Kingdom as part of its activities, and how Lexus Owners Club uses that information.

Lexus Owners Club (The Club, we) recognises that your privacy is very important to you and that it is your right to control your personal information. The Club respects your privacy and is committed to protect the personal information that you share with us. This document explains the following:


•    What Information Is Collected
•    How We Use Information Collected
•    Data Security
•    Third Parties
•    Children and Privacy

What Information Is Collected


When you browse our website, you do so anonymously, unless you have previously indicated that you wish the club to remember your login and password. We don’t collect any Personally Identifiable Information through cookies or other means unless you have given us your explicit permission to do so. You may opt out of cookies at any time. Read about our cookie policy here


Registration and use information – When you register to use our services by establishing an account, we will collect Personally Identifiable Information as necessary to offer and fulfil the services you request. Personally Identifiable Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, gender, personal interests, car model and year and other information when needed to provide a service you requested. The amount and type of information collected varies depending on the type of membership.


How We Use Information Collected


The Club uses Personally Identifiable Information for several, general purposes: to personalise your experience on our website, to keep you up to date on the latest club announcements, special offers or other information we think you’d like to hear about from us, and to better understand your needs and provide you with better services. This is essential to keeping our service free. We do not share Personally Identifiable Information about individual users in any circumstances.


The cookies we use have defined expiration times; unless you visit our sites or use our services within that time, the cookies are automatically disabled and retained data is deleted. Read about our cookie policy here.


The Club only contacts members who have provided clear, explicit consent for marketing purposes through e-mail. We are fully committed to ensuring the rights and obligations set out in the GDPR 2015 are respected. Therefore, if you change your mind and do not wish to continue receiving information via e-mail there is an “opt-out” option at the end of all messages.


Data Security


The Club stores your information on secure, firewall-protected servers that are located in secure European facilities. These technology and security features, as well as strict internal guidelines, are designed to safeguard the privacy of your personal information from unauthorised access or improper use. Access to your personal information is only granted to club staff who require such access. Backups are run to reduce the risk of loss of information, and our Internet servers are housed in secure facilities. We have security measures in place to protect our customer database and access to this database is restricted internally. 


While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.


Third Parties


Third Party Site Links: The club website contains links to other sites. The club does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with the club logo, even though they are not operated or maintained by the club. Although we choose our business partners carefully, the club is not responsible for the privacy practices of web sites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.  


Third Party Cookies & Data Collection: We use third parties’ analytics technologies which involve cookies being dropped via our website and the collection of Personally Identifiable Information about you, so we can understand how you use our website and services. You need to provide clear, explicit permission for us to use these cookies and may opt out at any time. We do not have access to or control over how data collected by third party cookies are processes, but please read our cookies policy for more information.


Third Party Advertising:  We use third party vendors such as Google Adsense to provide the most relevant adverts to you.  Google Adsense use cookies to serve ads based on your previous visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. You may opt out of personalised advertising by following the instructions at https://support.google.com/ads/answer/2662922?hl=en-GB

Link Tracking

Clickmeter
We use Clickmeter, a private company registered in Italy, to monitor, compare and optimise all our marketing links in one place.  You can read their privacy statement and cookie policy at https://www.clickmeter.com/privacy-policy


Bitly
Bitly is a URL shortening service and a link management platform. Read Bitly’s privacy policy at https://bitly.com/pages/privacy

 

Selling

ebay API
The Club uses the eBay API (Application Programming Interface), to communicate directly with the eBay database in XML format and provide a custom interface, functionality and specialised operations not otherwise afforded by the eBay interface. Learn more about the ebay API at https://go.developer.ebay.com/what-ebay-api


Motors.co.uk
The Club uses motors.co.uk to allow its users to browse effortlessly & safely through thousands of the latest cars and find their next used or new car in the UK. Read the motors.co.uk privacy and cookie policy at https://www.motors.co.uk/privacy/

Read our Cookie Policy on our service providers that use cookies.
 

Children & Privacy
Our websites do not target and are not intended to attract children under the age of 13. The club does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.


COOKIE POLICY

Cookies are tiny text files that are stored on a user's browser. Most cookies contain a unique identifier called a cookie ID: a string of characters that websites and servers associate with the browser on which the cookie is stored. This allows websites and servers to distinguish the browser from other browsers that store different cookies, and to recognise each browser by its unique cookie ID. Cookies are widely used by websites and servers to provide many of the basic services that are found online. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of the club website uses cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping you reach that information. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You do not need to have cookies turned on to use most parts of the website.  You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of the club website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website (Essential Cookies).
 

How does the Club use Cookies?

The Club uses cookies to identify your device and to remember that you have logged in. We only use cookies that are strictly necessary to provide certain basic functions. Also, we use cookies to enhance the functionality of the website, by storing preferences such as your user profile information. Cookies help the performance of the website helping you get a better user experience.

The Club does not sell the information collected from cookies, or disclose any information with any third party companies, except if required by law (e.g. by a government body or law enforcement agency).
 

Essential cookies: Certain cookies are strictly necessary to enable the user to be able to move around the website. Without certain cookies we wouldn’t be able to determine unique users and provide features such as automatic sign-in. These cookies do not collect any Personally Identifiable Information. Lifetime: Destroyed each time you close your browser.
 

ips4_IPSSessionFront
This cookie contains the ID of your current session.

 

Functionality cookies: Functionality cookies allow us to record information about your personal preferences to give you a better user experience. For example, if you ticked ‘Remember Me’ this cookie will remain on your computer for up to 7 days or until you click ‘logout’. Until that time, you’ll remain signed in to the Club website. These cookies do not collect any Personally Identifiable Information. Lifetime: Functionality cookies will remain on your computer till you hit logout or will get destroyed after 7 days without you logging in.

cookie: ips4_member_id
Your member ID. This cookie is set after you log in when you tick 'Remember Me' so you can be automatically logged in again in the future.

 

ips4_login_key
A unique key to authenticate your member ID cookie. This cookie is set after you log in when you tick 'Remember Me' so you can be automatically logged in again in the future.

 

Performance cookies: Performance cookies are for internal purposes to help us provide a better service to our users. This allows us to test different designs with the aim of improving the presentation of our content. These cookies give us information about how you use the website. This can mean that they may be set by a third party company, as we contract external companies to measure performance. These cookies collect some Personally Identifiable Information such as IP addresses.  You need to give us clear explicit permission for us to be able to drop these cookies on your device. You may opt out of performance cookies at any time by following the instructions below:

 

Google Analytics

 The Club uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the website and compile reports for us on activity on the website. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The lifetime of the cookies differ depending on the type of cookie. More information can be viewed at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
 

SkimLinks

Skimlinks helps us monetize editorial content through automated affiliate links for products. The following cookies are used by SkimLinks
 

kimGUID : A unique identifier given to each computer to allow log analysis to determine the number of unique users for various parts of skimresources.com and redirectingat.com. Lifetime: Deleted after 10 years. You can opt-out of the Skimlinks Optimization cookie at http://optout.skimlinks.com/?tested=1
 

OPTOUT : Used to identify users who wish to opt out of the Skimlinks tracking by skimGUID on skimlinks.com, skimresources.com and redirectingat.com. Lifetime: Deleted after 10 years.
 

TEST : Used to confirm that your browser is able to accept cookies. Lifetime: Deleted when the browser is closed.

Advertising cookies: Advertising cookies are used to provide the most relevant adverts to you according to what areas you look at on the website, your IP address and geographical location.
 

We use a third party vendor, Google Adsense, to drop cookies to serve ads based on a user's prior visits to the website. Google's use of the DoubleClick cookie (DFP, formerly called Google Dart) enables it and its partners to serve ads to your users that are based on their visit to your sites and/or other sites across the Internet. AdSense sends a cookie to the user's browser after any impression, click or other activity that results in a call to Adsense servers. If the browser accepts the cookie, the cookie is stored on the browser. Most commonly, AdSense sends a cookie to the browser when a user visits a page that shows Google ads. Pages with Google ads include ad tags that instruct browsers to request ad content from our servers. When the server delivers the ad content, it also sends a cookie. But a page doesn’t have to show Google ads for this to happen; it just needs to include Adsense ad tags, which might load a click tracker or impression pixel instead.

Users can opt out of ads personalisation by following the instructions at https://support.google.com/ads/answer/2662922?hl=en-GB and will no longer receive personalised advertising from Google.
 

Miscellaneous
 

Tapatalk

Tapatalk is an application designed to provide improved forum access for mobile platforms over access provided by the forum software itself.  Tapatalk allows the user to have a unified interface to access multiple forums at the same time.

The Tapatalk Plugin does not access any personal information, such as name, email, or cookie information, of forum members. And the Plugin never collects any sensitive information, such as Tax ID numbers, banking or credit card information, or health information.

Tapatalk does not store any IP address information, and instead, uses alternative tools to detect spam and inappropriate posts.

The Tapatalk Plugin uses an encrypted token version of the email for login therefore, the application does not have access to the actual email.

For users of the Tapatalk app, a consent management platform in app will collect authorisation by the user for information that is gathered by the app, and control with whom the information is shared.

Information that is gathered by the app

  • The app collects information that is aggregated for analytics purposes (e.g., Google Analytics, or Matomo (aka Piwik)). The aggregated information provides analytics of the Tapatalk app usage for your forum in the Tapatalk Console
  • The Advertising Identifier for the mobile device is used for targeted advertising. The user will have the ability to turn the permissions on or off by ad provider. If the permissions are turned off, the user will still see the same number as ads, but they will be less relevant.
  • If a user elected to register for a Tapatalk ID, Tapatalk will collect the email address of the user.
  • If a user wants to use the Tapatalk ID to become a member of a forum, Tapatalk will ask permission to share that information with the forum they want to join. If permission is not given, Tapatalk will not be able to register the member.
  • A user can request to delete their Tapatalk account, and all information about that user will be purged within 30 days. However, Tapatalk will not delete the posts or images by that user. They will need to contact The Club to have that information removed.

Third Parties

Spam Defense
The IPS Spam Defense Service passes the email address and IP address of the registering member to the service to determine the likelihood a registering account is a spam source.
SendGrid
SendGrid is used by this website to process and deliver emails.
reCAPTCHA 2
This site uses a CAPTCHA to ensure humans are performing certain actions. The CAPTCHA provider may set a session cookie and get information about your internet browser and device accessing this website.